Using the customer panel, devices, and orders

Panel

The panel is the authoritative customer workspace. Devices shows assigned services; Orders shows commercial and fulfillment history; Invoices shows billing; Tickets contains private support conversations.

Device records

Open Manage/view and confirm service type, hostname, addresses, location, tier, billing state, and status. Pending is incomplete, Provisioning is underway, Active or Ready is usable, Suspended is restricted, and Terminated is unavailable.

Orders

Read requested configuration, price, customer notes, operator notes, and status. Automatic VPS orders link to the deployment tracker. Correct an order through a ticket instead of placing duplicates.

Credentials

Store one-time credentials in your password manager because they may not reappear. Notes are not a secret vault. Confirm the exact device before power, reinstall, or network actions, and maintain off-device backups.